Built for BID Success
Manage your data, promote your place, record your value — and win your ballot with confidence.
Vicinity for UK BIDs
Vicinity helps Business Improvement Districts unlock the power of local knowledge. From managing business relationships and reporting activity through our purpose-built CRM, to engaging the public with branded loyalty apps, we give BIDs the tools to understand, connect, and grow their local economies. With over 110 placemaking partners across the UK, Vicinity turns everyday data into actionable insight — helping BIDs demonstrate impact, build stronger communities, and power national growth from the street up.
An organisation-wide solution
Vicinity has been made in partnership with place management teams of all shapes and sizes, providing a range of features that support activity across departments. Whether you wear one hat or many, Vicinity can adapt to you.
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Capture the value your team creates, report to stakeholders, and demonstrate return on investment. Promote operational excellence and proactive customer engagement.
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An easy-to-use database solution for your whole organisation. Stay in sync with third party data sources, and export data for use externally. Provide answers to any questions with ease.
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Manage and monitor your team's activity, and report on-demand. Assign tasks and track progress in realtime. Arm your mobile workforce with the tools you need.
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Keep your customers informed and engaged. Easily segment your audience and send targeted messages. Sync with MailChimp or export to Excel.
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Track and maintain customer relationships. Review previous interactions and get key information at a glance. Record new interactions from anywhere, with updates instantly visible to your colleagues.
Leave manual data entry behind
Data Updater
A powerful, time saving tool that syncs your database with NNDR data, saving you many hours of manual work.
Win support and secure your ballot
Ballot Tools
For BIDs and other ballot-based membership organisations, we created our Ballot Toolkit. Get ready for your ballot from day one with a database designed for the process. Identify important people and create a plan to engage them.
Collect voter information, connect it to members, and track their voting intentions. Use the Ballot Insights report to monitor progress and predict results.
Export your data in a format ready for the ballot (compatible with election management services). Track turnout and manage the process to a successful finish with the Ballot Progress report.
Plan your BID area with confidence
Scenario Planner
If you are developing a BID, redrawing your boundaries or changing thresholds you will want to try out the Vicinity Scenario Planner. Save time waiting for local authorities and simply draw your boundary on a map to estimate your levy income.
Vicinity and Beyond!
Podcast
Vicinity and Beyond! is the podcast for people shaping better places. Hosted by Dr. Julie Grail and Henry Jinman, CEO of Vicinity, it champions good standards, shares success stories, and explores how BIDs and placemakers are advancing the UK’s place management industry
Unrivalled support
We’re always here to help
Supporting your team, understanding your needs and evolving our offer as they change, is a core part of our solution.